Shipping and Return
Shipping:
- Flat rate of $10 Australia-wide.
- Free shipping for orders above $55 Australia-wide.
- Items are shipped within 3 business days of placing the order.
- Refunds are processed within 15 business days if items are out of stock.
Returns and Refunds:
- Returns are accepted if the product is unopened and received within 15 business days of the original shipment date.
- Customers are responsible for the cost of return shipping.
- A tax invoice must be provided as proof of purchase.
- Refunds may be denied if products have been tampered with or opened, as determined by the returns handling team.
- In the case of a faulty product, the customer will receive a replacement at no extra cost.