Shipping and Return

Shipping:

  • Flat rate of $10 Australia-wide.
  • Free shipping for orders above $55 Australia-wide.
  • Items are shipped within 3 business days of placing the order.
  • Refunds are processed within 15 business days if items are out of stock.

 

Returns and Refunds:

  • Returns are accepted if the product is unopened and received within 15 business days of the original shipment date.
  • Customers are responsible for the cost of return shipping.
  • A tax invoice must be provided as proof of purchase.
  • Refunds may be denied if products have been tampered with or opened, as determined by the returns handling team.
  • In the case of a faulty product, the customer will receive a replacement at no extra cost.